Sun GlassFish Portfolio is the most complete open-source Web application platform available. It is a price-performance leader, offering flexible subscription-based pricing to scale as you go and levels of enterprise-class support that are unmatched by proprietary and open-source alternatives.
Web Stack Enterprise Manager -Monitoring -Management
Yes
Yes
Yes
Yes
Sun Continuous Integration Server (Hudson) 7
1 server - 1 node
1 server - 10 nodes
Per Server Subscription 1 server - 25 nodes Unlimited Subscription Unlimited Use
Unlimited Subscription Unlimited Use
Problem Resolution Support
Number of Incidents
N/A
Unlimited
Unlimited
Unlimited
Number of Customer Support Contacts
N/A
Unlimited (determined by customer)
Unlimited (determined by customer)
Unlimited (determined by customer)
Online Tehnical Support
N/A
24x7
24x7
24x7
Telephone Technical Support
N/A
12x5
24x7
24x7
Response Time
N/A
4 hours
Live Call Transfer
Live Call Transfer
Software Releases and Updates
Yes
Yes
Yes
Yes
Web-based Case Management
Yes
Yes
Yes
Sun Alerts and Notifications
Yes
Yes
Yes
Sun VIP Interoperability Support
Yes
Yes
Self Help Support
Knowledge Base
Yes
Yes
Yes
Yes
Training
SunSpectrum eLearing Library
Yes3
Yes3
Account Management
Customer Advocate
Yes
Customer focused support team
Yes
Proactive Case Management
Yes
Scheduled Status Calls
Yes
Scheduled Onsite Visits
Yes
Scheduled Environment & Performance Review
Yes
1 - Per Server pricing is for each physical server or if the physical server is using virtualization technology (xVM, zones, etc), the Per Server pricing is 1 Per Server per 4 virtual servers
2 - Minimum revenue level required for Premium Plus Support - $150,000 minimum - Premium support level is default support level under $150,000
3 - SunSpectrum customers receive 2% of the ACV for contracts that meet the minimum threshold of $135K (with a cap of $50k per annum)
4 - Sun GlassFish Web Space Server is included in GlassFish Portfolio Gold and Platinum Unlimited, but must be purchased separately when buying any of the GlassFish Portfolio Per Server offerings
5 - Sun GlassFish ESB is included in GlassFish Portfolio Gold and Platinum Unlimited, but must be purchased separately when buying any of the GlassFish Portfolio Per Server offerings
6 - GlassFish Web Stack includes Apache HTTP Server, LigHTTPD, Apache Tomcat, Squid, PHP, Python, Perl (OS-supported), mod_jk, mod_dtrace, mod_fcgid, mod_perl, mod_php, MySQL Community Edition (requires MySQL support), memcached (requires MySQL support), Ruby on Rails (community supported), Sun Continuous Integration Server (Hudson)
7 - Continuous Integration Server only Available as part of GlassFish Web Stack
"TravelMuse has recognized significant cost savings by deploying the GlassFish platform in our production environment…." Cyril Bouteille VP, Engineering, TravelMuse